Thank You — We Received Your Order Request!

You’ve completed both steps of your request. There is no need to submit your information again.

What happens next?

Our team will:

  1. Review your insurance eligibility and requested supplies.
  2. Contact you if we need any additional information.
  3. Work with your healthcare provider to obtain the required prescription and supporting documentation.
  4. Process your order once all insurance, documentation, and order requirements are complete.

We’ll keep you updated by text message, email, or phone. Please watch for messages from Express Medical Supply and respond promptly to help prevent delays.

Submitting a request does not guarantee insurance coverage or shipment. Coverage and product quantities depend on eligibility, medical necessity, your health plan’s requirements, and receipt of the required documentation from your healthcare provider.

Need help?

Call: 1 (866) 270-3322
Text: (502) 237-0584
Email: orders@expmedsupply.sprucecare.com